Privacy Policy for Eiko

Last updated: [2025-07-21]

This Privacy Policy explains how Eiko ("we", "us", or "our") collects, uses, discloses, and protects your information when you use our mobile application ("Eiko" or the "App"). By using the App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide Voluntarily

When using Eiko, you may choose to provide us with certain personal information, including but not limited to:

• Your name, email address, or other contact details if you create an account or contact our support team
• Artwork and creations you save within the App
• Feedback, comments, or suggestions you submit through the App's feedback features

1.2 Automatically Collected Information

When you use Eiko, we may automatically collect certain information about your device and usage, such as:

• Device information (model, operating system, unique device identifiers)
• Usage data (features you use, time spent on the App, interaction with templates and tools)
• Crash reports and technical data to improve App performance

2. How We Use Your Information

We use the information we collect for the following purposes:

• To operate and maintain the App, including providing and improving its features
• To personalize your experience, such as suggesting relevant templates or tools based on your usage
• To save and display your artwork in the App's gallery
• To respond to your inquiries and provide customer support
• To detect and resolve technical issues
• To ensure compliance with our User Agreement

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• With service providers who assist us in operating the App (e.g., cloud storage providers), and who are contractually obligated to protect your information
• When required by law, such as to comply with a court order or legal process
• To protect our rights, property, or safety, or the rights, property, or safety of others

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Your artwork will be stored in the App's gallery for as long as you keep the App installed, unless you choose to delete it.

5. Security of Your Information

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information, subject to certain legal exceptions
• To exercise these rights, please contact us at the email address below.

7. Third-Party Links

The App may contain links to third-party websites or services. This Privacy Policy does not apply to such third parties, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you access.

8. Children's Privacy

Eiko is intended for users of all ages, including children under 13. We do not knowingly collect personal information from children under 13 without parental consent. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the App and updating the "Last updated" date. Your continued use of the App after such changes constitutes your acceptance of the new policy.